Privacy Policy

1. Introduction

Welcome to ImagineoAI. This Privacy Policy explains how MagicusPrime LDA ("we", "our", or "us"), operating as ImagineoAI, collects, uses, shares, and protects your personal information when you use our website, products, and services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business address.
• Account Information: Username, password, and account preferences.
• Payment Information: Credit card details, billing address, and transaction history.
• Profile Information: Job title, company name, profile picture, and biographical information.
• User Content: Information you provide when using our AI generation services, including prompts, preferences, and generated content.

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform:

• Device Information: IP address, browser type, operating system, and device information.
• Usage Information: Pages visited, time spent on pages, links clicked, and interaction with features.
• AI Generation Data: Information about how you use our AI generation tools, including prompts, settings, and output preferences.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. For more information about our use of cookies, please see Section 7 of this Privacy Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

• Provide and Improve Services: To deliver our AI generation services, process transactions, and enhance user experience.
• Personalization: To customize our platform and services based on your preferences and usage patterns.
• Communication: To respond to inquiries, provide customer support, and send important updates about our services.
• Marketing: To inform you about new features, products, and promotional offers, subject to your marketing preferences.
• Analytics: To analyze usage patterns, monitor performance, and improve our platform and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect our platform, users, and business from fraud, unauthorized access, and other security threats.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• Business Partners: Companies with whom we collaborate to offer joint products or services.
• Legal Authorities: Government agencies, law enforcement, and other parties when required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request limitation of processing of your personal information.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Objection: The right to object to processing of your personal information in certain circumstances.
• Withdraw Consent: The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@imagineoai.com. We will respond to your request within the timeframe required by applicable law.

6.1 European Users (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). We serve as the data controller for your personal information. The legal bases for processing your information include consent, contractual necessity, and legitimate interests.

6.2 California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell, and the right to request deletion of your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our platform. Cookies help us provide you with a better experience and allow us to improve our services.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our platform.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our platform.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our platform, the pages you visit, and the links you follow.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@imagineoai.com, and we will take steps to delete such information.

9. International Data Transfers

We may transfer your personal information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. We implement appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our platform and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: